Shipping & Returns

SHIPPING TIMES
We ship all orders within 24 hours of receiving cleared payment. Delivery times will depend upon the postal service in your region. All items posted to destinations outside of the EU are subject to customs clearance in the country of destination.

POSTAGE & PACKING COSTS
All of the prices listed on our website exclude postage and packing. Postage costs are based upon your location and the total weight of your order and are calculated on checkout. We only charge the actual costs of posting as charged to us by Royal Mail plus the cost of packaging materials. Postage costs are divided into three separate zones;

Zone 1 - United Kingdom
Zone 2 - Rest of Europe
Zone 3 - Rest of the World.

A rough guide to our postage and packing costs is listed below, but will of course, depend upon the actual weight of each item. Any excess paid by you is refunded.

LPs and 12" singles:
UK: £3.50 for the first item plus a further £1 for each additional item.
Europe: £5.50 for the first item plus a further £2 for each additional item.
ROW: £7.50 for the first item plus a further £3 for each additional item.

7" singles:
UK: £1.75 for the first item plus a further £0.50 for each additional item.
Europe: £2.75 for the first item plus a further £0.75 for each additional item.
ROW: £3.75 for the first item plus a further £0.75 for each additional item.

Larger orders attract further postage discounts. Please ask us for details.

RETURNS
Vinyl grading is a very subjective matter. That is why we offer a full money-back guarantee (excluding postage and packing) on any item purchased with which you are not satisfied. Simply send it back to us and we will refund the full purchase price of the item.

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